Not satisfied with your purchase?

No problem. You can easily return or exchange your order within 14 days of receiving it.

• 14-day return period
• Easy returns
• Personal customer service
• Free returns or exchanges in our stores in Aalst, Mechelen and Nivelles

Return in 3 Steps

1. Register Your Return
   Send an email to info@arijs.be including your name, order number, and the item you wish to return.
2. Pack Your Item
   If possible, place the item in its original packaging and make sure it is properly protected for transport.
   Tip: If possible, reuse the original shipping box.
3. Ship Your Return
   Return address:
   Arijs
   Houtmarkt 6
   9300 Aalst
   Belgium

Return Conditions

To process your return, we ask that:

• the item is unused
• the item is undamaged
• the item is in its original condition
• the item is, if possible, in its original packaging

Items that are soiled or damaged may be refused or subject to a reduction in refund value.

Return Costs

• Return shipping costs are the responsibility of the customer.
• Exchanges are free of charge in any of our stores in Aalst, Mechelen or Nivelles.
• In the event of a warranty claim or an incorrect delivery, we will of course cover the shipping costs.

Refunds

After receiving and inspecting your return, the purchase amount will be refunded within 14 days using the same payment method used for the original order.

Yes, you can exchange an item within 14 days of receiving it. Please contact us first at info@arijs.be so that we can confirm and process the exchange.

Yes, you can also return or exchange your purchase in one of our Arijs stores in Aalst, Mechelen or Nivelles.

Within 14 days after we receive your return.