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General

Warranty

A product’s warranty depends on the manufacturer and the type of product. You will always find the specific warranty terms on the product page for the item in question.
In addition, as a consumer, you are also covered by the statutory warranty, which covers defects or non-conformities that already existed at the time of delivery.
For more information on our warranty terms, please see our Terms and Conditions.
If you have any questions regarding the warranty or repairs, you can contact us at any time at info@arijs.be

Payment, Prices, and Promotions

All prices listed on our website are in euros (€) and include VAT, unless otherwise indicated.
At checkout, you can use various secure payment methods, such as credit card or bank transfer.
You can find more information about our payment terms in our Terms and Conditions.
From time to time, we offer discounts, special offers, and promotions in our online store.
When a product is on sale, both the original price and the discounted price are clearly displayed. Certain promotions, special offers, or contests may be subject to specific terms or restrictions.
These are always clearly stated on our website, next to the relevant offer or promotion.

We reserve the right to change prices, promotions, and terms at any time. We take the utmost care to ensure the accuracy of prices and product information. However, obvious errors (such as typos or obvious pricing errors) are not binding. In the event of an obvious error, no valid contract is formed. If an order has been placed, the consumer will be notified as soon as possible and may choose between having the order fulfilled at the correct price or canceling it at no cost with a full refund. This provision does not affect the consumer’s statutory rights.

Placing and Viewing Orders

To place an order on our website, you must be at least 18 years old.
When you add a product to your cart, you can enter your billing and shipping information during checkout, then select your preferred shipping method.
You will then select a payment method and can review your order before confirming it.
Once your order is placed, you will receive an order confirmation.
You can also view your order and order history at any time by logging into your account and going to the “Orders” section.
You can find more information about our ordering policy in our Terms and Conditions.

Updating Your Account Information

You can update your account information at any time by logging into your account.
Would you like to delete your account? Please contact us.
Your personal data is stored securely and used exclusively in accordance with our Privacy Policy.

Help and Contact

Please feel free to contact us if you need help using our website or placing orders with us.
You can use the contact form, send an email to info@arijs.be, or call us at +32 (0)53 70 11 80.

Online Dispute Resolution

If you are unable to resolve a dispute with us directly, you can submit your complaint via the EU’s Online Dispute Resolution platform.

Online Dispute Resolution

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